Privacy Policy for Arteefak,
A brand by Meraki Lestari Indonesia
Introduction
Welcome to Arteefak, a brand of Meraki Lestari Indonesia, specializing in uniquely designed furniture and home decor. We prioritize the privacy and security of our customers’ personal information. This policy details our practices regarding the collection, use, and sharing of your information when you interact with us through our website, purchases, or services.
Information We Collect
- Personal Information:
- Provided by You: When you purchase products, register for an account, subscribe to our newsletters, or engage with our promotional events, you provide us information such as your name, email address, shipping address, payment information (processed via secure payment gateways), and phone number.
- Custom Orders: As we specialize in designing custom furniture, you may also provide details about your specific preferences, styles, or dimensions which we consider confidential and use exclusively to fulfil your order.
- Automated Information:
- Website Interaction: We collect certain information automatically from your device when you visit our website, such as your IP address, browser type, and browsing activities to understand how you use our site and to improve your user experience.
Use of Information
- Order Fulfilment: To process and complete your transactions, and to send you related information including order confirmations and invoices.
- Customer Support: To provide customer service related to your needs, respond to your inquiries, and improve our service offerings.
- Marketing and Communications: With your consent, to send you promotional materials that may be of interest based on your past purchases and interactions.
- Product Development: To enhance our furniture designs and offerings based on your feedback and market trends.
Sharing of Information
- Service Providers: We share information with companies that help us operate our website, conduct business, and service you so long as they agree to keep the information confidential. For example, couriers for product delivery and payment processors for transaction handling.
- Legal Obligations: We may disclose your information if required by law or if necessary to protect our rights, property, or safety, or that of our customers or the public.
Data Security
- We employ robust security measures such as SSL encryption for data transmission and secure server storage to protect your personal information. Our team is trained on best security practices to further ensure data safety.
Your Rights
- Access and Control: You have the right to access, correct, or delete your personal information from our database. Additionally, you can opt out of receiving promotional communications at any time.
Changes to Our Privacy Policy
- This policy may be updated to reflect changes to our practices or regulatory changes. We will notify you of any significant changes by updating the date of the privacy policy and, if necessary, through other communication channels.
Contact Us
If you have questions or concerns about this privacy policy or your personal data, please contact us at:
Meraki Lestari Indonesia
DKP Warehouse, Jl. Raya Cangkir No.21,
Dusun Gading, Cangkir, Driyorejo, Gresik Regency, East Java 61177
Email: marketing@merakilestarigroup.com
Phone: +62 811-3059-9589